Assess and Set Priorities for Your IT Needs

On-demand IT Strategy and Support to Navigate Services, Costs, and Risks

Executive Performance On Demand.

When We’re Needed.
For As Long As We’re Needed.

Are you concerned about the way your organization uses Information Technology?

Information Technology is a critical enabler of any organization, but it can be hard to know who to turn to for reliable advice and expertise.

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Costs keep going up and I don’t know if I’m getting good ROI.

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I don’t know if we are using the right technology for our needs.

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My board is asking questions about security risks.

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I have a major IT project to complete and I’m not sure I have the expertise to make sure it’s successful.

We believe your organization deserves:

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A clear understanding of what technology you are using, how well it supports your business and how much you need to spend.

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Effective IT risk management, including risks of intrusion and ransomware.

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Plans and solutions to use technology to drive your organization forward.

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Knowledgeable, on-demand IT leadership to deploy IT successfully.

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Leadership and coaching of your IT team and management of service providers.

The Osborne Group can help:

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Our experienced IT Principals provide strategic advice and support to help you navigate the services, costs, and risks of Information Technology, allowing you to focus on your core objectives while we manage your IT needs.

We offer the following services:

IT Assessment & Review

An independent and non-judgemental review and evaluation of current state including:

Critical operational systems
Managed service agreements and vendors
Technical infrastructure
End user support capability
Needs and gaps
Cyber Security review and advice
Assess internal data systems and content
Identify integration opportunities
Preparation for AI implementations

IT Planning

Build plans and propose solutions to improve, stabilize and enhance solutions in support of the business.

Develop strategic and tactical plans
Project proposals and solution options
Priorities aligned within client budget capabilities

IT Procurement Support

Effective translation between the needs of the organization that’s buying, and the strengths and weaknesses of the vendors who are selling
Procurement process management and oversight
Support for vendor selection process

Project Leadership

Provide experienced executive project oversight.

Execute IT strategic and tactical plans
Selection of new or replacement applications
Project management
Integration management and oversight
Solution implementation management and oversight; including administrative and end user training, communications and vendor liaison
Support for executive and Board reporting

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Advice and Support

Strategic: We provide comprehensive support for the executive team in planning and delivering solutions, assist with Board reporting, and offer ongoing insights into operational issues, highlighting how technology can effectively support the business.

Organizational: Our services include fractional or interim IT leadership, coaching and development of your team, budgeting and expense management, vendor management, and the establishment of effective policies and processes.

IT Operations: We provide coaching and leadership to the project team, along with oversight of project budgeting and expense management, and ensure effective management of vendors and project stakeholders.

Executive Performance On Demand

Our promise to you:

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We will provide frank and straightforward assessments.

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We will listen and seek to understand the specifics of your situation and deliver outcomes that work for you.

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We will provide high value fractional or interim Senior IT leadership at a competitive price.

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We will provide knowledge and expertise for you to draw on and executive level support for your IT concerns.

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The breadth of experience within the Osborne Group allows us to act quickly to identify risks and issues and develop solutions tailored to your needs.

Experience seamless technology services that empower your business, without the stress of IT concerns holding you back.

Contact us to see how our experienced principals can help your organization.

Book A Free Consult

Our Clients Say It Best

Our organization needed a strategic plan to enhance our professionalism, establish clear direction, and define our goals. The Osborne Group guided us in creating this plan. Their approach was professional, organized, and structured, enabling full team participation. As a result, we now have dynamic policies, procedures, and sub-committees in place, allowing us to take a proactive approach.

Doug Morrison

President, Board Member, The Table Soup Kitchen Foundation

Faced with potential operational funding cuts, our not-for-profit organization recognized the urgent need to consider various scenarios to plan for financial change. We were looking for structure and experience to help us think through some difficult questions. The Osborne Group facilitated a workshop with our board and using our current strategic plan, they developed three financial scenarios for the organization to explore. The Osborne Group was very thorough and provided the external perspective needed to ask hard questions that led to in-depth conversations and great engagement from the board. We can now step back and look at our organization from a wider lens and we have a plan to best move forward. Overall, The Osborne Group provided incredible value and we are very pleased with the outcome.

Wendy Rading

Executive Director, Arts Etobicoke

Working as a small team had become insular and repetitive, and the challenges of dealing with a tight budget meant we had to be creative to make the most of the available funds. We worked with The Osborne Group to create our new strategic plan because they had experience working with family health teams. They facilitated thoughtful and inclusive discussions with our team which allowed us to generate new ideas, gain a fresh perspective, and get out of our comfort zone. It was all very worthwhile because we now have a realistic plan that includes actionable items that we can work towards to reach the end goals and help drive us forward. The new plan is useful and understandable across sectors and allows the funders to see the challenges that lie ahead but also future success.

Kate Malisani

Executive Director, Crosstown Family Health Team

We were working with a team that had grown dissatisfied and was facing a lot of changes which resulted in low engagement scores. The Osborne Group was able to provide an HR advisor who facilitated sessions to talk with the group about the changes and expectations, new ways of measuring performance, explained the policies and processes and helped them explore career opportunities. After the sessions with the team, we could tell that the team was opening up to new ways of working and realize the benefits of the changes. We feel that overall, the sessions had a positive effect and that we are now on the right path forward.

Marcel Badertscher, CHRE

Vice President, Human Resources, Heartland Mutual Insurance

Our agency was going through a period of major transition, and we lacked bench strength on our team to help assess what was going on and provide top level leadership. The Osborne Group provided an interim executive leader who listened and quickly assessed the strengths and weaknesses of the organization. The ED made recommendations for new staff, restructuring and provided solid solutions that laid the groundwork for us to execute new initiatives and have long-term growth. We now have a stronger organization that’s armed with a strategic plan for a way forward.

Cindy Blakely

Founder, New Circles